InfoFlo Print includes an order history feature both for users in the print shop and also for customers in the customer portal. Order history is important for print shops because it allows them to keep track of customer preferences, purchase patterns, and billing information. This information can be used to improve customer service, streamline production processes, and increase efficiency. Additionally, order history can help print shops identify repeat customers, which can be a valuable source of repeat business. Furthermore, having an accurate order history can also help print shops to keep track of any recurring issues or complaints, and can be used to improve quality control processes.
Similarly for customers, it allows them to easily re-order and optionally edit the order if changes need to be made.