Customer onboarding in InfoFlo Print just got simpler and more efficient. Print shops can now use the Override Contact Registration Link feature to redirect new users to custom registration forms or company-specific portals. This update ensures that every customer lands on the correct page, reducing confusion and making onboarding faster and smoother. Whether guiding users to a specialized portal or a tailored front-end form, print shops now have complete control over their registration workflow.
How to Use the Override Contact Registration Link
InfoFlo Print makes it easy to set up a custom registration path for your customers. Follow these steps:
1. Open the Contact Registration Form
Go to Settings → Contact Registration and select the form you want to customize. This ensures you are editing the correct registration flow for your print shop.
2. Locate the Override Field
Find the new “Override Registration Link” field. This is where you will enter the URL to which you want to redirect your customers.
3. Enter Your Custom Link
Paste the URL of your custom registration form or company-specific portal into the field. This could be a front-end form, a company portal, or any internal page you want users to access.
4. Save Your Changes
Click Save to apply the override. From now on, whenever a customer clicks “Don’t have an account yet,” they will be directed to your chosen registration page.
Example: How Print Shops Use Override Contact Registration Link
For instance, the PSI company implemented this feature to direct users to a custom front-end registration form. Customers could:
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Select their company from a dropdown menu
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Complete registration through a company-specific portal
This ensures that each customer completes registration accurately and follows the correct workflow, tailored to the needs of each company.
Benefits of Using Override Contact Registration Link
Implementing a custom registration URL provides several advantages:
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Custom Redirection: Send users to any URL, whether it’s an internal portal or external page.
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Improved Onboarding: Automatically guide customers to the correct registration page.
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Flexible Setup: Adapt your registration workflow to match your business processes.
Upcoming Improvements
Alongside the Override Contact Registration Link feature, InfoFlo Print has also enhanced the Mailing Order workflow:
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Products are now searchable and selectable for mailing orders.
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Saved product selections streamline subsequent processing steps.
These updates complement the registration link override feature, creating a smoother experience for both staff and customers.
Conclusion
The Override Contact Registration Link in InfoFlo Print empowers print shops to:
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Direct customers to custom registration pages
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Ensure accurate and efficient onboarding
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Simplify registration workflows for multiple companies and custom portals
By implementing this feature, print shops can enhance the customer experience, reduce registration errors, and maintain a seamless onboarding process.